Apprenticeships
Customer Services Apprenticeships and Advanced Apprenticeships
Customer Services Apprenticeships and Advanced Apprenticeships provide work-based learning and development for 16 - 24 year olds.
Employers pay an active role by providing their apprentices with opportunities to learn in the workplace, whilst experienced business trainers from Retail Links deliver training and assessment services.
What qualifications will a Customer Services Apprentice get?
The qualifications that Customer Services apprentices work towards are not only nationally recognised, they are widely accepted as confirmation of knowledge, understanding and ability to do the job.
Customer Services Apprenticeships
- Customer Service NVQ L2
- Key Skills Qualifications: Communication L1 and Numeracy L1
- Customer Service Technical Certificate L2
Customer Services Advanced Apprenticeships
- Customer Service NVQ L3
- Key Skills Qualifications: Communication L2 and Numeracy L2
- Customer Service Technical Certificate L3
