Retail Skills

• Visual Displays to promote sales
• Personalised Customer sales service
• Keep stock levels as required
• Help to maintain Health & Safety

Retail Knowledge

• Customer Service
• Consumer Law
• Security
• Retail Sales

Staying Compliant in Retail

• Food Hygiene
• Health & Safety
• Equality and Diversity
• BIIAB - National Certificate for Personal License Holders
• Safer Moving & Handling (including people)
• Mary Portas Guide to Successful Retailing

Developing your Business

• Team Leading
• Customer Service
• Retail Apprenticeships
• Management
• Marketing
• Warehouse & Distribution
• Business Administration